LearnOps
Manager operations platform
LearnOps

See skill gaps before they become performance gaps.

LearnOps helps managers compare current skills to role targets, run structured check-ins, and capture customer recognition — without living in spreadsheets.

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Skill gaps don't announce themselves.

Most managers find out about skill gaps the hard way — during a performance review, a missed deadline, or a customer complaint. By then, it's already late.

01

You don't know who's behind on role skills until it's too late.

Without a system, skill gaps stay invisible until they surface as performance problems.

02

Check-ins happen but nothing gets tracked.

Conversations are valuable — but only if the context carries forward to the next session.

03

Customer praise gets lost in email threads.

Recognition that never gets recorded can't be used for coaching, reviews, or morale.

The solution

The operations cockpit for people managers.

LearnOps gives managers a single workspace to track role readiness, run structured coaching conversations, and capture the customer recognition that usually disappears. No more spreadsheets, no more guesswork — just clear visibility into your team's current state.

Readiness visibility
See every skill gap across your team at a glance.
Coaching with context
Every check-in builds on the last — nothing gets lost.
Recognition that counts
Customer feedback tied to real people and real projects.
Skill Deviation Dashboard

Know who's ready — and who needs coaching — right now.

The manager home screen shows every skill deviation across your team. Compare current assessed levels to role targets, filter by priority, and open a deviation to take action — all without leaving the dashboard.

Skill Deviations — Engineering
EmployeeSkillCurrentTargetGapPriority
Alex RiveraSystem Design242High
Jordan KimCode Review341Medium
Sam PatelStakeholder Mgmt231Medium
Casey LiuArchitecture143Critical
My Team

Your org, structured and searchable.

Build teams, assign managers, and manage employee profiles in one hierarchy view. Add or remove members, track active status, and see who reports to whom — no org chart software needed.

My Team — Platform Engineering
Platform Engineering6 members
JL
Jamie Lee
Engineering Manager
AR
Alex Rivera
Senior Engineer
JK
Jordan Kim
Engineer II
SP
Sam Patel
Engineer II
Skills & Role Profiles

Set the standard. Measure against it.

Define skill categories, build role profiles with required levels, and assess employees against them. When a skill falls short of its role requirement, a deviation is created automatically.

Role Profile — Senior Engineer
Technical Skills
System Design2/4
Code Review3/4
Architecture1/4
Communication4/3
Current level
Required level
Check-Ins

Coaching conversations that don't disappear.

Log structured check-ins between managers and employees. Capture agenda, conversation entries, and next steps. Every session is searchable — so context carries forward, not just good intentions.

Check-In — Jamie Lee & Alex Rivera
Manager
Let's review the system design gap from last session. What's your progress on the architecture docs?
Employee
I've drafted the first two sections. Still need to cover the data layer — targeting end of sprint.
Manager
Good. I'll update your current level to 3 once the data layer is done.
Agenda
  • Architecture docs
  • Sprint blockers
  • Career goals
Next steps
  • Complete data layer
  • Share draft by Fri
Customer Recognition

Customer praise, captured and credited.

Record customer recognition tied to specific employees, projects, and feedback. Surface the signal that usually gets buried in email — and connect it to the people who earned it.

Customer Recognition
Recognized employee
Sam Patel
Customer name
Meridian Corp
Submitted by
Casey Liu
Project scope
Q3 Platform Migration
Customer feedback

"Sam's work on the migration was exceptional. The handoff was seamless and the team was incredibly responsive throughout."

Deviations & Gap Tracking

Prioritize gaps before they become problems.

Deviations are created from role requirements vs. assessed skills. Assign priority, track status, and update levels as coaching progresses. The dashboard always reflects the current state of your team's readiness.

Deviation Detail
System Design
Alex Rivera · Senior Engineer
Current level2 / 5
Target level4 / 5
Priority
High
Status
In progress
Current Level
The assessed skill level an employee holds today.
Target Level
The skill level required by the employee's role profile.
Deviation
The gap between current and target skill levels for a given employee.
Role Profile
A defined set of skills and required levels for a specific role.
Check-In
A structured manager–employee conversation with agenda and next steps.
Recognition
Customer feedback captured and attributed to a specific employee.

From role definition to coaching — in four steps.

01

Define roles & skills

Build role profiles with required skill levels so expectations are explicit and measurable.

02

Assess your people

Record skill assessments for each team member against the categories that matter for their role.

03

Spot the gaps

Deviations surface automatically on the manager dashboard — prioritized, filterable, and actionable.

04

Coach & recognize

Run structured check-ins, track progress over time, and capture customer recognition that proves impact.

Built for the work managers actually do.

Role readiness at a glance

Stop guessing who's ready for what. The deviation dashboard gives you an instant read on every gap across your team.

Customer signal, not noise

Recognition tied to real feedback and real projects — not just a thumbs up in Slack.

Less spreadsheet chaos

One workspace for manager ops. No more juggling tabs, docs, and email threads.

Coaching with context

Every check-in builds on the last. Agenda, conversation log, and next steps — all in one place, always searchable.

Meridian Corp
Apex Systems
Vantage Labs
Crestline Tech
Orbis Group

"Before LearnOps, I had no visibility into which engineers were behind on their role skills. Now I can see gaps and act before they affect delivery."

Sarah Chen
Engineering Manager
Series B SaaS

"The check-in module changed how I run 1:1s. I actually have context going into every conversation now — and my team notices the difference."

Marcus Webb
Director of Customer Success
Mid-size SaaS

"We used to lose customer recognition in email. Now it's captured, attributed, and part of every performance conversation."

Priya Nair
Head of People Operations
Growth-stage tech

Simple, transparent pricing for growing teams.

Start with the essentials. Scale as your team grows.

Starter

From $12/manager/mo

For small teams getting started with structured manager ops.

  • Up to 3 managers
  • Skill deviation dashboard
  • Team & employee profiles
  • Check-ins & next steps
  • Customer recognition log
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Most popular

Growth

From $28/manager/mo

For growing teams that need full role readiness and coaching visibility.

  • Unlimited managers
  • Everything in Starter
  • Role profiles & skill catalog
  • Gap analytics & reporting
  • Priority support
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Ready to see your team's readiness?

Book a 30-minute demo and see LearnOps in action.

LearnOps

The operations cockpit for people managers. Track skill gaps, coach with context, and prove impact.

Book a demo

Product

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Built for people managers who take performance seriously.